Payments
It's been a long time coming, but most banks are now placing payments processing firmly under the microscope.
Banks need to drive costs down, meet Payments Service Directive (PSD) and Single Euro Payments Area (SEPA) obligations, and provide differentiated and consistent standards of customer service.
To achieve these goals they need to:
-
Align stakeholders across the whole organisation, including revenue units wary of changes to their operating models
-
Evaluate the existing payments operations estate, including the cost and value of services required and delivered
-
Appreciate the specific needs of business units, products and geographies, optimising these, as far as possible, within an efficient, effective operating model
-
Make the most of new technologies, vendor products and services, and commercial models.
Change is a daunting prospect in Payments. Rule Financial works with banks to balance the many dimensions of the operating model – people, process, technology, culture, physical facilities and sourcing. We help design the most appropriate model, build the complex transformation route maps, and assure delivery of value across technology, sourcing and operations.